Susan Stuart

Human-Centered Design and Communication Director LightMotif Productions

Susan is a human-centered design consultant, researcher, and writer with over twenty years of experience helping people better understand, benefit from, and interact with complex systems. Her early years at Apple and the multi-disciplinary design firm Fitch helped her develop a holistic approach to designing more useful, usable, and desirable solutions for a wide variety of clients, including startups, SMEs, large corporations and nonprofits. She currently helps impact-driven organizations in the U.S. and abroad better understand and improve their communities’ interactions with complex challenges, from feature-rich software to policy-driven HR processes. Her recent clients include UNICEF, Jobbatical, and the Center for Civic Media at MIT.

Main Conference Day Two: February, Friday 28 2020

Friday, February 28th, 2020

1:45 PM Validating and Challenging Big Data Assumptions: Strategies for Integrating Qualitative Staff Experience Research into Your Analysis

While big data provide a great deal of opportunity for gleaning insights into your staff's experience, it's become easy to think quantitative data is the only valid kind of data there is, and to feel like you're "swimming in numbers.” By reviewing case studies at UNICEF and the former international recruitment company, Jobbatical, we will discover where carefully executed, unbiased qualitative research, along with systems analysis, made all the difference in uncovering critical insights into the staff and job candidate experiences of policies and hiring platforms. 

Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda