September 30 - October 02, 2019
San Diego, CA

Main Conference Day One l October 1, 2019

8:00 am - 8:45 am REGISTRATION & BREAKFAST

8:45 am - 9:00 am Chairman's Welcome & Opening Remarks

9:00 am - 9:45 am Using New Metrics for Performance Management

Busy people always have every event and appointment organised on calendars. These calendars show rich data on how users are spending their time and who they are spending their time with. Observe how calendar behaviors allow employees to gain insight on their own activity.
ü  Discovery the rich insights that can be revealed with calendar data
ü  Journey through the steps of creating and implementing an analytics–based project
Recovery the unforeseen challenges that come along the way and how to avoid them      
Chase Rowbotham, Head of People Analytics at Genentech

Chase Rowbotham

Head of People Analytics

9:30 am - 10:00 am CASE STUDY Using New Metrics for Performance Management

Companies are keeping the same metrics to measure performance even when tasks are constantly changing. New tasks mean new KPIs are needed to measure performance.  Focus in today’s growing economy is aimed at continuous improvement and growth of individuals rather than efficiency and output. Join this session to:
ü  Reassess how your management is looking at KPIs
ü  Pinpoint the behaviors that affect performance when new roles are implemented
ü  Define the variables that can measure growth and improvement within employees     

10:30 am - 11:30 am Employee Surveys: What is the Right Way to Listen?

Whether surveys are for new hires, existing employees, or those who are leaving the company, the qualitative data drawn can bring rich insight on how the company is performing. However, if leaders are not actively responding to employee feedback, employee culture will be critically damaged. Deep dive into survey strategies that are the most effective and allow employees to have their voices heard.
ü  Recognize the best ways to construct surveys that are effective and draw the best responses
ü  Apply the most appropriate way to listen to employees
ü  Take action to develop suitable strategies to acknowledge what your employees have shared
Victoria Blanshteyn, Employee Sentiment & Insights– Planning, Analytics & Reporting at Chevron

Victoria Blanshteyn

Employee Sentiment & Insights– Planning, Analytics & Reporting

10:30 am - 11:00 am SPEED NETWORKING

Speed networking is an opportunity for you to quickly and effectively get to know each other and your organizations. Bring your business cards!

11:00 am - 11:30 am CASE STUDY Creating a Culture of Inclusiveness and Belonging Could be the Answer to Employee Engagement

Companies with strong cultures saw up to 400% increase in revenue growth. What is your company culture and how does it impact the workplace? This session will discuss:
ü  How culture initiatives can improve performance and productivity: let me know your company culture, and I will tell you the productivity of your employee
ü  How defined cultural values can improve the relationship between employees and stakeholders
ü  Create a B2E strategy to engage and attract great talents and encourage greater acceptance of change    
Colin Haupt, SVP, Employee Engagement at PURE Group of Insurance

Colin Haupt

SVP, Employee Engagement
PURE Group of Insurance

11:30 am - 1:00 pm When Improving Employee Engagement has Massive ROI, What are you Waiting For?

A recent Engagement Institute study showed disengaged employees cost American corporations up to $550 billion annually.  Engaging employees gives you a huge competitive advantage by reducing costs, increasing revenue, and driving customer advocacy and shareholder value. The old ways of treating employees must now adapt, but where to start?
ü  Do the Math: Review your attrition numbers and their cost to understand  how much you are losing
ü  Learn key indicators of employee disengagement
ü  Discover how to eliminate bureaucratic forms and reports you collect but never use in order  to improve EX and creativity

12:00 pm - 12:30 pm Creating a Physical Environment That Can Impact Productivity and Create a Workplace Employees Love

According to a Health Shield survey 57% of people say that if their employer proactively supported their mental wellbeing, it would help them to feel more loyal, be more productive and take less time off work. The working environment is argued to impact immensely on employee’s productivity either towards negative or the positive outcomes. We spend fifty%  of our lives in the office, which greatly influences their mental status, actions, abilities and productivity.  This session will discuss:
ü  How do physical work environments impact employee productivity?
ü  What impact does a supervisor have towards employee’s productivity?
ü  How creating a workplace of curiosity and passion can improve company innovation and create higher employee satisfaction rate

12:30 pm - 1:30 pm NETWORKING LUNCHEON

1:30 pm - 2:00 pm CASE STUDY Using the Strengths-Based Approach to Increase Employee Engagement and to Get the Best From Your People

According to Gallup research, engagement plummets to 2% among teams with managers who ignore their employees, compared to 61% for teams led by managers who focus on strengths. Companies that concentrate on designing an employee experience that focuses on strengths have a higher ranking of employee engagement. This session will demonstrate how to:
ü  Affect business outcome through strength-based development
ü  Focus on using personal strengths to provide a positive environment which drives stronger team performance
ü  Embed strengths in your cultural strategy to communicate company values in the future

1:30 pm - 2:00 pm CASE STUDY Employee Engagement Initiatives: Breaking the Rules of the Traditional Workplace Format

80% of employees say they would choose to work a job with a flexible work option over one without (IWG). More and more companies are adopting flexible workplace initiatives.  One study of multiple large US corporations found that flexible work arrangements had positive outcomes on financial performance, as well as operational and business outcomes. Flexible work arrangements help to achieve  a greater work-life balance. This session will discuss:
ü  The importance of working together to redesign the way employees work and determine performance indicators based on outcomes
ü  If you love them, let them go: data metrics that can help to overcome the fear of losing control when the employees are working out of office
Placing communication at the centre of a flexible working approach to ensure better employee engagement  
Kathleen Zamora, Director, Employee Engagement at Luxottica

Kathleen Zamora

Director, Employee Engagement

2:00 pm - 2:15 pm 15 Minute Insight: Mental Wellbeing Strongly Linked to Workplace Environment

Learn the importance of addressing mental wellbeing at the workplace. A recent WHO-led study estimates that depression and anxiety disorders cost the global economy US$ 1 trillion each year in lost productivity.
This session will look at the latest practices and recommendations.
Cecilia Shandeva, Global Learning & Organizational Development at Kate Space New York

Cecilia Shandeva

Global Learning & Organizational Development
Kate Space New York


3:30 pm - 4:00 pm CASE STUDY Managing a Multi-Generational Workforce to Create a Culture of Diversity and Inclusion

Steve Loyka, Director of Strategy at AARP

Steve Loyka

Director of Strategy

4:00 pm - 4:30 pm CASE STUDY How to WOW your new hires by creating amazing onboarding experience

Colette Williamson, Manager of Leadership Development and Employee Training at Southwest Airlines

Colette Williamson

Manager of Leadership Development and Employee Training
Southwest Airlines