Main Conference Day One l October 1, 2019
8:00 am - 8:45 am REGISTRATION & BREAKFAST
8:45 am - 9:00 am Welcome & Opening Remarks
9:00 am - 9:30 am Enron keeps happening: What Didn't We Learn and How do We Prevent it from Happening Again?
Enron's 2001 bankruptcy filing was the largest in American history at the time. Estimated losses totaled $74 billion. With this large scandal, many lessons were learned, however some are still being repeated in large organizations. Andrew Fastow, former CFO of Enron and current Principal of KeenCorp, is here to share his story of what happened and how to prevent these blunders from repeating again.
- Get immediate data to understand employee culture
- Identify communication patterns and develop a clear plan to resolve them
- Increase business productivity with a connected community of employees
9:30 am - 10:00 am CASE STUDY Letting Employees Take Charge of Their Own Schedule
Busy people always have every event and appointment organized on calendars. These calendars show rich data on how users are spending their time and who they are spending their time with. Observe how calendar behaviors allow employees to gain insight on their own activity.
- Discover the rich insights that can be revealed with calendar data
- Journey through the steps of creating and implementing an analytics–based project
- Recognize the unforeseen challenges that come along the way and how to avoid them
10:00 am - 10:30 am FIRESIDE CHAT Employee Surveys: What is the Right Way to Listen?
Whether surveys are for new hires, existing employees, or those who are leaving the company, the qualitative data drawn can bring rich insight on how the company is performing. However, if leaders are not actively responding to employee feedback, employee culture will be critically damaged. Deep dive into survey strategies that are the most effective and allow employees to have their voices heard.
- Recognize the best ways to construct surveys that are effective and draw the best responses
- Apply the most appropriate way to listen to employees
- Take action to develop suitable strategies to acknowledge what your employees have shared
10:30 am - 11:00 am SPEED NETWORKING
Speed networking is an opportunity for you to quickly and effectively get to know each other and your organizations. Bring your business cards!
11:00 am - 11:30 am CASE STUDY Creating a Culture of Inclusiveness and Belonging Could be the Answer to Employee Engagement
Companies with strong cultures saw up to 400% increase in revenue growth. What is your company culture and how does it impact the workplace? This session will discuss:
ü How culture initiatives can improve performance and productivity: let me know your company culture, and I will tell you the productivity of your employee
ü How defined cultural values can improve the relationship between employees and stakeholders
ü Create a B2E strategy to engage and attract great talents and encourage greater acceptance of change
11:30 am - 12:00 pm Redefining and Reskilling the Professional of the Future
Looking to expand your team’s outlook on who makes a great hire? See how “returnships” are changing mindsets about who can be successful in your organization while also enabling employers to tap into an experienced, yet often overlooked, talent pool. We’ll discuss:
· What is a returnship and what makes a successful return-to-work program
· Who are these returners and what challenges do they face
· Case Study: Claude Jones, Sr. Director Software Engineering at WalmartLabs will share his first-hand experience running a return-to-work program
12:00 pm - 12:30 pm Diversity & Inclusion for the Business and Power of Intersectionality
While the United States is a country rich in multicultural tradition; when we are talking about the workplace it's still not immune to some unfairness. A lot of the companies understand the need to go from just "check the box" to start or grow in this space for your business. Learn how:
· Align Diversity and Inclusion with the business to attract and retain top talent and enhance the company's overall brand to produce results through talent
· Understand, defining and executing the deployment of the Inclusion & Diversity strategy with a practical pragmatic approach to regional nuances
· What it means to maximize Intersectionality in the workplace, the pros and cons
12:30 pm - 1:30 pm NETWORKING LUNCHEON
1:30 pm - 2:00 pm Unlocking the Power of Emotion at Work
The pursuit of an “emotion-free workplace” undermines that which makes us human: our feelings, including their influence on everyday performance. Each of us, consciously or not, experiences hundreds of emotions each day from the moment we enter work to the time we leave. Imagining that our success in the workplace requires us to deny the existence of emotions is no more realistic than imagining a driver that can reach her destination by ignoring the weather, traffic, and time of day. In this session, you will:
· Learn about emotion science and the skills of emotional intelligence and how to develop emotion skills
· Understand the five important areas that emotions impact our daily work lives
· Become attuned to how you can optimize performance by unlocking the power of emotions
2:00 pm - 2:30 pm CASE STUDY How to Improve your Retention by Enhancing Employee Recognition
80% of employees say they would choose to work a job with a flexible work option over one without (IWG). More and more companies are adopting flexible workplace initiatives. One study of multiple large US corporations found that flexible work arrangements had positive outcomes on financial performance, as well as operational and business outcomes. Flexible work arrangements help to achieve a greater work-life balance. This session will discuss:
- The importance of working together to redesign the way employees work and determine performance indicators based on outcomes
- If you love them, let them go: data metrics that can help to overcome the fear of losing control when the employees are working out of office
- Placing communication at the center of a flexible working approach to ensure better employee engagement
2:30 pm - 3:00 pm AFTERNOON NETWORKING AND COFFEE BREAK
3:00 pm - 3:30 pm How to Improve Your Team-Communications and Survive the Merge
Communication between the team members is very important for the success of any merger or acquisition. What happens if you have two or three companies coming to work together? How you build your “new team”? Learn how Brand Value Accelerator survived that experience by Brand Value Accelerator by evaluating and balancing the business strategy and employee needs in a short time
3:30 pm - 4:00 pm CASE STUDY: How to Connect HR to the Business Strategy
“The senior HR executive needs to be a business person first and an HR leader second. They need to decipher and deliver.” - Claude Balthazard and Susan Robinson. HR is the nexus of the where the business and the only resource that appreciates meet, its people. But how does that happen? How does HR become an integral tool to drive overall organizational performance in measures that matter to business leaders - increased revenue, increased sales per customer, lower customer acquisition costs,and all the other measures that senior leaders make decisions based upon? In this session, we will explore how to shift HR from an internal, program focus to a market based, system focus. We will show you:
- How to leverage your current people programs and the data they generate into business driving tools
- What are the key skills that are necessary for HR to seen as driving the ‘business of the business'
- How to help connect everyone to their 'line of sight' - focus on helping people understand how they gain/retain customers
4:00 pm - 4:30 pm CASE STUDY How Southwest Airlines WOW’s Their New Hires by Creating Amazing Onboarding Experience
Many assume the job is done once the candidate accepts the offer, however that’s far from true. The onboarding experience is one of the most crucial periods in the employee life cycle. According to The Learning Match Maker, 91% of employees stay with a company for at least a year if that company has an efficient onboarding process. That number only drops to 69% after 3 years. Discover Southwest Airlines's journey of transitioning from “New Hire Orientation” to “New Hire Onboarding Experience”. Gain a 34000 foot view by learning about:
- How to identify and analyze problem with your own onboarding process in order find solutions
- Know what roadblocks to expect and how to overcome them
- The Southwestern Airlines experience and how they identified their own challenges, road-mapped and delivered their “New Hire Onboarding Experience”
Colette Williamson
Manager of Leadership Development and Employee TrainingSouthwest Airlines