As organisations redesign the way they work, it’s increasingly critical to make sure that employee feedback is at the centre of decision-making – especially since the physical distance between managers and their people has, in many cases, never been greater.
Employee perceptions can have a significant impact on the success of any new approaches and initiatives – such as hybrid work policies, office redesigns or technological transformations.
This checklist highlights the key questions businesses should be asking as they look to introduce or strengthen their employee listening programs and deliver informed work strategies that enable more resilient and engaged employees.
Key takeaways:
- When to listen: When it might be time to upgrade your listening program.
- How to measure: Learn what a future-fit approach to employee experience measurement looks like.
- What to measure: Ensure your listening program is measuring what matters.
- Outcomes you can aspire to: Signs that you have a fit-for-purpose listening program in place.