17 - 20 September, 2019
Amara Sanctuary Resort Sentosa, Singapore

Conference Day One – Wednesday, 18 September 2019

8:00 am - 9:00 am Registration & Morning Tea

9:00 am - 9:10 am Chairman’s Opening Remarks

THE FUTURE OF HR

9:10 am - 9:40 am Keynote: The Future of HR – How Should HR Stay Relevant and Valuable to the Business

·         What will HR’s biggest challenges be in the coming year
·         Changing skills, structure and roles within HR
·         Automation and robotics 
Varun Bhatia, Chief People and Culture Officer at AirAsia

Varun Bhatia

Chief People and Culture Officer
AirAsia

·         How HR can take the lead in enhancing employee experience
·         Aligning employee experience to strategic business goals to drive productivity
·         Key challenges and possible solutions
·         Future outlook
Tricia Duran, Head of HR at Unilever Asia

Tricia Duran

Head of HR
Unilever Asia

Avery Banta, Director and Lead HRBP at Globe Telecom Philippines

Avery Banta

Director and Lead HRBP
Globe Telecom Philippines

Bhawna Gandhi, Head of HR at Danone Singapore

Bhawna Gandhi

Head of HR
Danone Singapore

Weerapat Sapakarn, Chief Human Resources Officer at FWD Insurance Thailand

Weerapat Sapakarn

Chief Human Resources Officer
FWD Insurance Thailand

10:20 am - 10:50 am Case Study: HR as the Transformer to Drive Culture and Technological Change

·         Designing more user-centric products and processes for customers and employees
·         Increased collaboration with business partners and stakeholders
·         Eliminating unnecessary procedures, increasing efficiency and productivity
·         Mitigating risk through customised product and process design strategies 

10:50 am - 11:30 am Speed Networking & Morning Tea

TRANSFORMING EMPLOYEE EXPERIENCE FOR GROWTH AND SUCCESS

11:30 am - 12:00 pm Case Study: Empowering People to Deliver the Company’s Vision

·         Understand how building a global culture of engagement impacts the bottom-line
·         How digital transformation contributes to a more seamless and exciting employee experience
·         Transforming talent development to increase employee engagement: How savvy talent developers are balancing today's challenges with tomorrow's opportunities
·         How all employees can participate and drive continuous improvement 
Chhaya Dhar Sinha, Director of Talent at LEGO Group

Chhaya Dhar Sinha

Director of Talent
LEGO Group

12:00 pm - 12:30 pm Case Study: Modernizing Total Rewards and the Employee Experience

·         Align rewards strategy to support the business agenda
·         Determine a best-fit approach for a rewards scheme aligned to organisational and employee needs
·         Secure key stakeholder buy in on reward scheme strategies
Mayur Chaturvedi, Head of Rewards, ASEAN Pacific and Japan at Philips

Mayur Chaturvedi

Head of Rewards, ASEAN Pacific and Japan
Philips

12:30 pm - 2:00 pm Networking Lunch

Millennials are set to dominate 75% of the workforce by 2025. This makes it pertinent to understand the generation’s characteristics and what their priorities are. In this panel, experts will discuss how to:
·         evolve and develop the ideal workplace for Millennials – flexibility, non-traditional career paths, a sense of purpose, the use of technology
·         manage diversification in attitudes, personalities, aspirations and expectations
·         incorporate millennial values into the company’s reward strategy to optimise high levels of engagement and retention
 

Sandeep Khanna, Lead, People and Organisational Development at Grab

Sandeep Khanna

Lead, People and Organisational Development
Grab

Padmashree Santosh, Associate Director - Talent and Development APAC at Merck Group

Padmashree Santosh

Associate Director - Talent and Development APAC
Merck Group

Chhaya Dhar Sinha, Director of Talent at LEGO Group

Chhaya Dhar Sinha

Director of Talent
LEGO Group

Rahul Kalia, Head of Human Resources APAC at Bayer Crop Science Division

Rahul Kalia

Head of Human Resources APAC
Bayer Crop Science Division

2:40 pm - 3:10 pm Case Study: Key Touchpoints in the Employee Lifecycle

  • Reinventing onboarding experience
  • Transforming performance management into an engagement driver
  • Leveraging HR technologies in employee experience

Mohd Syukri Ahmad Sudari, Chief People Officer at AXA Affin General Insurance Berhad

Mohd Syukri Ahmad Sudari

Chief People Officer
AXA Affin General Insurance Berhad

3:10 pm - 3:40 pm Afternoon Tea

INTERACTIVE ROUNDTABLE DISCUSSIONS

3:40 pm - 5:00 pm Roundtable A: Streamlining HR Processes - Digital HR Solutions to Drive Efficiency and Engagement

 
·      Where digitalisation can shine – AI and RPA for recruitment, gamification and e-Learning for L&D, Compensation and Benefits systems etc
·      Balancing ROI, budget and expectations
·      Impact of digitalisation on the workforce

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable B: HR Digital Transformation - Which Stage Are You At

·      Are you automating what should and can be automated
·      Are you reaping the full benefits of digitalisation for HR
·      Challenges faced during the implementation phase
·      Issues with cloud-based solutions 


Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable C: Evolving Company Culture in the Digital Age

 
·      Ensuring company culture stays the same across borders
·      Aligning company’s objectives and policies with the fast-changing world
·      Leveraging digital technology for culture change

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable D: Delivering Real Value Through HR Business Partnering

  
·      Ensure HRBPs are really doing strategic work on the ground
·      What it means to be more strategic and business savvy
·      Improving communication with respective line units
·      The human touch - amidst the huge waves of digitalisation, this is one area which can never be automated

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable E: Demonstrating ROI Through Employee Experience

 
·         Turning employee experience into an instrument to drive business transformation
·         Understanding the cost of employee disengagement
·         Effective means of measuring ROI of various initiatives

Adrian West, HR Director, Customer Experience - Asia Pacific, Japan and Greater China at Cisco

Adrian West

HR Director, Customer Experience - Asia Pacific, Japan and Greater China
Cisco

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable F: How Best to Engage Service Industry Employees to Keep Them Motivated

 
 
·         Addressing manpower challenge in relation to current foreign labour policy
·         Aligning employees’ expectations - flexible working hours, 5 day work week, rewards and incentives, health and wellness - while meeting operational needs
·         How to leverage technology to streamline routine work functions and increase productivity

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable G: Transforming Performance Management Into An Engagement Driver

 
·         How performance management can have a positive impact on employee experience
·         How best to get employee buy in and participation
·         Redefine performance metrics to enhance hybrid workforce productivity
·         Adopting best practices for your organisation
Kathleen Kee, People Partner - ASEAN, ANZ, Japan and South Korea at Rolls Royce

Kathleen Kee

People Partner - ASEAN, ANZ, Japan and South Korea
Rolls Royce

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

3:40 pm - 5:00 pm Roundtable H: Leveraging L&D for the Ultimate Employee Experience

 
  • Introducing innovative L&D programs that align with overall business goals
  • Ways to create a successful custom training experience for employees
  • Leverage on digital L&D programs including eLearning and virtual learning, gamification, learning management systems, e-coaching app etc
Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.

5:00 pm - 5:00 pm Chairman’s Closing & End of Day One

Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.
Structured to maximize interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in 2 roundtable sessions of their choice.