It’s a strong statistic: 20% of HR Shared Services organizations are ‘top performers’. That’s according to a report from the Shared Services and Outsourcing Network (SSON). SSON is a HR Exchange Network sister organization.
So, what makes that statistic possible?
The answer can be found in the latest SSON special report entitled 10 Characteristics of Top Performing HR Service Organizations. It's full of statistical analysis as well as case studies from:
- Turner Broadcasting System
- The World Bank Group
- HCA Healthcare
Below is an excerpt from the report.
Want to know more? Download the report here.