HR Shared Services with Cloud-based Employee Self-service

One of the foundations of HR Shared Services is that "the best call to HR is the one that is never made." A key Best Practice ensuring that only the inquiries that require HR intervention move into the Shared Services model is deploying a robust HR knowledgebase, accessible through a searchable, personalized portal. Whether your organization uses a homegrown portal framework like SharePoint or WebSphere, or your portal comes from an application provider that delivers framework with the ability t... To continue reading this story Click Here