Total Quality Management in HR

HR Exchange Network
Posted: 09/20/2010

Total quality management (TQM) is a management system for a customer focused organization that involves all employees in continual improvement of all aspects of the organization. HR can act as a pivotal change agent in this process by benchmarking the company’s needs. It can also develop and deliver long-term training that reflects the organization’s mission statement and vision.

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HR Exchange Network
Posted: 09/20/2010


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