HR Shared Services Trends – Ask the Expert

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This FREE webinar was recorded on:
16 May, 2011
11:00 AM - 12:00 PM EST

Want to know the trends that are shaping the scope and funding of HR shared services initiatives?  What are today’s top performing organizations doing to improve their shared services operations – and how does yours stack up?  

Submit your questions in advance during the registration process and then join us at this 60-minute interview with HR Shared Services expert, Jim Farrell – a 20-year shared services practitioner, and Managing Director with KPMG.  Together with Shared Services author and speaker, Barbara Levin, Jim will answer your inquiries such as:

  • Why are best-in-class organizations embracing a multi-tiered model for service delivery – and how has that model has shifted in just 5 years?
  • What enabling technologies can help my organization accelerate its Service Center performance objectives?
  • What’s the current thinking on hot topics – including virtual vs centralized centers, KPIs, and employee relations – and what impact do they have on my future direction?


Prepare your questions for Jim – to be submitted when you register below – and then tune on the day in to hear one of the most respected consultants in the Shared Services consulting industry share the best of the best’s secrets to success. 

Presenters:

Jim Farrell
Managing Director
KPMG
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.