How to Improve In-House HR Service Delivery
If your organization’s HR efforts are hindered by the lack of budget and resources, this webinar will be a valuable 60 minutes of your time.
Learn how a multi-tier approach to delivering in-house HR services can actually help you improve HR Service Delivery – yet with fewer of your valuable resources and lower hard-dollar costs. This webinar will show you how employers are using this approach to:
- Reduce the time HR talent spends on administrative tasks from 70-80 percent to as low as 6 percent
- Drive employees to personalized, searchable “Tier 0” portal to answer their own HR questions 80-90 percent of the time
- Staff HR service centers with fewer reps handling higher call volume – and 80-90 percent 1st call resolution
- Reduce hard-dollar HR Service Delivery costs by 20-50 percent
Join Kelvin Lovely, Enwisen’s HR Shared Services and HR Service Delivery Business Process Consultant, with 25+ years of consulting and hands-on experience leading major organizations through HR transformation and the establishment of world-class HR Shared Services operations for this important webinar. Kelvin will be joined by Enwisen’s Barbara Levin, a frequent author and industry speaker on HR Service Delivery transformation, who will share examples of customer success stories.
Presenters:
Kelvin Lovely
Business Process Consultant
Infor Enwisen
Barbara Levin
Senior Vice President of Marketing and Customer Community
Enwisen
