How to design a Pulse Survey Program

Predicting employee behavior to improve attrition, productivity and customer satisfaction

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Human Resources professionals are in a constant race.  Technology and innovation are always changing, which means HR has to try to stay ahead on a racetrack that never ends.  There are several methods professionals use to stay in the lead, chief among them, the need for frequent employee feedback.

Today, traditional engagement or census surveys are still a standard method for collecting organization wide employee feedback, but pulse surveys have opened up new possibilities for organizations to measure and respond to employee insights and address workforce issues faster than ever before.

The Qualtrics' whitepaper, How to design a Pulse Survey Program, helps companies focus this particular strategy into one of success.

Why should companies invest in pulse surveys?

  • Get feedback on an important topic more frequently than once a year for more regular reporting
  • Measure the effectiveness of action plans implemented following a traditional engagement survey
  • Understand the relationship between employee feedback and other important business outcomes that are tracked frequently
  • Maintain an early warning system for important business metrics