Phillips' Edge Posts


Learn more about intangibles and how organizations deal with these intangibles.
We’ve looked at converting data to money to determine the benefits stream, so that the total monetary benefits are connected to the human resources program. Now, with the benefits comes the denominator of the equation, which is the cost. Learn about capturing the costs of HR programs
How Human Resources Departments and Organizations at Large Can Convert Measurement Data into Money
Measuring ROI: Challenges and Issues
Published: 2008-10-22
Data collection has always been a problem, which is sometimes exacerbated when the ROI Methodology is applied because gathering credible data for ROI analysis is imperative
The Basics of ROI
Published: 2008-09-09
In previous columns, we have discussed the term "return on investment" (ROI) and described the use of ROI as an important metrics category. In this column, we will address the philosophy of applying the ROI Methodology to the human resources (HR...
Macro vs. Micro Metrics
Published: 2008-08-19
Discover more about developing and analyzing metrics which are micro and macro level analysis, also the difference between them.
Much debate, concern and mystery surrounds the issue of business alignment. Everyone talks about it, management requires it and we know that alignment must be accomplished with HR projects and programs. But how is it achieved? Here is a simple a...
Metrics are essential to successful organization management. Peter Drucker, credited with coining the phrase, "if you can’t measure it, you can’t manage it," emphasized the role of metrics long before their use became fashionable.
Measurement and metrics are big topics today. This column focuses on these issues—how metrics are developed and used, and the trends occurring, as well as those on the horizon. The use of measurement and evaluation in organizations is not ne...