IT Leaders’ Handbook to Employee Engagement

Even before COVID-19, improving employee engagement was important for attracting and retaining the best talent to help drive superior business performance. Now, it is even more vital as organisations shift to new ways of working – whether that’s working from home, returning to the office or something in between.

In this handbook, Salesforce provides Australian research findings that identify the challenges IT leaders face, along with solutions. First, the report reveals the true cost of disengaged employees and how to take your first steps to re-engaging them. It then provides recommendations for improving employee engagement, finishing with how to reimagine the employee experience for the new normal.

Key takeaways include: 

• Identify challenges IT leaders face
• Learn how to re-engage employees 
• Improve employee experience in the new normal
• See how three Salesforce Trailblazers - Coles, Scouts New Zealand and Provider Assist - addressed employee engagement in their organisations.

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