The 2021 Employee Experience Imperative
Meeting Complexity with Resilience, Flexibility and Opportunity
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The pandemic has not only changed the way we work, but our ideas of how we should work moving forward. Recent surveys conducted by ServiceNow reveal that 62% of employees agree that COVID-19 will influence their work experience for years to come, with that number rising to 72% among desk workers.
Conducted in September 2020, the survey paints a picture of worker perceptions at
a significant moment — after the first wave of the pandemic had passed, how were workers really feeling about their organization’s responses and prospects? COVID continues to spread as vaccines are being rolled out, so how can organizations ensure they’re supporting workers in the midst of complexity and uncertainty?
Download this ebook to reveal three key themes that can help leaders navigate these challenges in a world that is forever changed:
- Understand the need for C-suite driven resilience and wellbeing
- See the perception of remote work and its role in the organization's future
- Learn how to reinvent and enable agile and supportive employee experiences.
Photo Courtesy of Stock Photo Secrets
