Culture transformation requires an advanced set of tools to identify what motivates your employees, diagnoses issues, and helps you discover a clear path. Changing the way your employees feel at work, and in return, changing the way your employees represent your brand, takes ingenuity, passion and a roadmap for success. This case study will examine the journey of a successful culture transformation, and answer some key questions:
· What was the initial response from Senior Leadership and did you have to build a case to carryout your objectives?
· What was the biggest hurdle in getting the organization to view your culture differently? What was the biggest hurdle in getting the consumer to view your organization differently?
· What were the hardest initiatives to get pushed through and which ones had the greatest impact?
· What metrics can you share, and what are some lessons learned from your experience?