January 27 - 29, 2019
Four Seasons Resort at Walt Disney World, Orlando, FL

Day 2

7:15 am - 8:00 am Breakfast

8:00 am - 8:05 am Chairperson's Opening Remarks

8:05 am - 8:50 am The HP Employee Experience and The Must-Win Battle for Talented Workers

Tracy Keogh - CHRO, HP
Luciana Duarte - VP, Global Head of Employee Experience, HP
HP’s Tracy Keogh was named the 2015 CHRO of the year for her work during Hewlett-Packard Company’s turnaround and ultimate separation into HP Inc. and Hewlett Packard Enterprise. She redesigned nearly every HR process, slashed turnover, and increased engagement by 22 percent, helping the company to regain the top perch in its markets. Tracy also created an Employee Experience team within her organization, overseeing culture, engagement, change management, and employee communications. To lead this team, Tracy hired Luciana Duarte, who will join Tracy in discussing how they have shaped the employee experience at the new HP and how modern HR leaders must “keep reinventing” processes and practices to champion diversity and gain market advantage in attracting, developing, and engaging top talent. They will also touch upon how they’re approaching the digital transformation of their workforce. 
Discover more about: 
•Engaging employees in co-creating their culture and work experience 
•Changing key processes to drive culture change
•Soliciting real feedback from your workforce to drive improvement
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Tracy Keogh

CHRO
HP

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Luciana Duarte

VP, Global Head of Employee Experience
HP

8:50 am - 9:20 am A Transformational Approach To High Potential Development: Leveraging Strengths To Define The Future

Lee Klepinger - President & Managing Partner, Harrison Assessment North America
Chris Harry - Executive Director - Chief Learning Officer, TEKsystems/Allegis Group
As organizations invest in their high potential next level leaders, they often find positive engagement but fail to obtain the desired accelerated development results. TEKsystems, an Allegis Group Company, is on a transformational journey of moving beyond “closing the leadership gap” by focusing on a strengths-based, feedback rich environment that supports their leader development goals and strategy for growth.  In this session you will examine methods for uncovering strengths through assessment and feedback capture, development via an IDP, and self-led and prescribed learning. Time will be allocated for questions and answers regarding this breakthrough approach.
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Lee Klepinger

President & Managing Partner
Harrison Assessment North America

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Chris Harry

Executive Director - Chief Learning Officer
TEKsystems/Allegis Group

9:25 am - 10:10 am Enabling Managers to Create Exceptional Employee Experience and Performance

Dr. Kenneth Matos - Lead People Scientist, Culture Amp
In this interactive session we will discuss how organizations can enable managers to create positive work experiences for their direct reports that encourage quality performance and engagement. We will identify the systemic and personal obstacles managers face when crafting a positive employee experience and share insights on how to counter those obstacles.
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Dr. Kenneth Matos

Lead People Scientist
Culture Amp

9:25 am - 10:10 am From Compliance to Prevention: New Anti-Harassment Strategies for the Post#MeToo Workplace

Elizabeth Bille - Senior Director, Harassment Prevention, Everfi
The recent wave of #MeToo-inspired legislation in New York, California, and beyond--as well as pressures from Boards of Directors, shareholders, and employees--are compelling organizations to reimagine their harassment prevention efforts. During this session, the speaker will discuss new anti-harassment legal mandates and organizational risk factors that are prompting CHROs to move beyond traditional “check-the-box” anti-harassment practices toward innovative prevention approaches that help stop harassment before it starts. The session will also highlight evidence-based approaches, such as leveraging workplace norms and bystander intervention techniques, which enable organizations to go beyond legal compliance to transform workplace behavior. Participants will gain:
- Knowledge of recently-enacted legislative mandates regarding harassment in the workplace
- Understanding of the organizational risk factors of harassment and research-based strategies that can help stop harassment
- Actionable insights for building and implementing a comprehensive, organization-wide harassment prevention initiative. 
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Elizabeth Bille

Senior Director, Harassment Prevention
Everfi

10:10 am - 10:25 am Networking Break

10:25 am - 10:55 am Business Meetings

10:55 am - 11:25 am Business Meetings

11:25 am - 11:55 am Business Meetings

12:00 pm - 12:35 pm Developing Leadership Skills at NASA’s Kennedy Space Center to Improve Organizational Culture

Digna Carballosa - Director of Human Resources, Kennedy Space Center, NASA
On the Space Coast of Florida, NASA’s Kennedy Space Center has been reinventing itself as the world’s premiere multi-user spaceport.  Innovative partnerships between commercial space entities such as Boeing and Space X now cross-utilize the facility alongside NASA missions.  The result is the transformation of a highly skilled workforce that support both government and commercial entities to ensure the US is leading in space. To achieve this end, Digna Carballosa, the center’s Director of Human Resources has lead an effort to reinvent leadership skills as the Kennedy Space Center reconfigures its mission in a time of unprecedented global competition. In this session, learn more about:
  • Establishing a leadership development program aligned to the mission of the organization 
  • Boosting employee engagement and organizational culture 
  • Unlocking the potential of front-line leaders 
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Digna Carballosa

Director of Human Resources, Kennedy Space Center
NASA

12:35 pm - 1:35 pm Networking Lunch

1:35 pm - 2:10 pm The Path to 50/50 — Accenture’s Journey to a Gender-Balanced Workforce

Angela Beatty - Director of Total Rewards, Accenture
Closing the gender gap in the workplace is an expansive undertaking on the minds of many executives. Accenture, the technology and consulting giant, has set an ambitious aspiration to have a gender-balanced workforce by 2025. Focusing on a crucial leadership pipeline, they also aspire to have 25% women managing directors by 2020. In this fireside chat with Angela Beatty, Accenture's Head of Global Total Rewards, you'll learn best practices and lessons learned on their journey so far. She'll also share how Accenture is accelerating progress beyond their doors through their ground breaking research (involving 22,000 workers in six continents and multiple industries) that uncovered 14 proven factors that matter most when creating a culture of equality for all. This session focuses on moving beyond just talking about diversity, to action. Highlights include:

  • Catalysts for change that accelerated progress at Accenture
  • How to think beyond diversity metrics to foster a true sense of belonging in your workforce
  • The 14 leading workplace factors that create a culture of equality -- extending to pay
  • How when women rise in the organization, we all rise
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Angela Beatty

Director of Total Rewards
Accenture

2:10 pm - 2:40 pm Capturing Employee Voice: The Path to a High-Performing Organization

Adam Tanner - Co-founder and Product Manager, Waggl
Tony Mitchell - Chief Evangelist and Relationship Lead, Waggl
The success or failure of any organization hinges on one key factor: The ability of its leaders to listen to their people. This session will: 
•Develop a Culture of Listening to strengthen the areas of accountability, inclusion, trust, engagement, transparency and agility
•Practice active listening across your organization to tap into a wealth of actionable insight
•Enable and encourage people to communicate inclusively and transparently to provide the organization with authentic feedback that can drive or support meaningful change
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Adam Tanner

Co-founder and Product Manager
Waggl

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Tony Mitchell

Chief Evangelist and Relationship Lead
Waggl

2:40 pm - 2:55 pm Networking Break

2:55 pm - 3:25 pm Business Meetings

3:25 pm - 3:55 pm Business Meetings

3:55 pm - 4:25 pm Business Meetings

4:25 pm - 5:00 pm HR as a Strategic Adviser to the Business

Christina McClung - Vice President, Human Resources, Capital One, US Card
Is strategic transformation throughout your organization the goal? Then consider the alignment  of your HR department.  Nothing empowers talent, opportunity, strength, efficiency and success like Strategic HRM. But some HR executives seem to  struggle transitioning  into truly transformational HR.
Today’s evening keynote speaker,  Christina McClung (VP Human Resources, Capital One), has deep insights into strategic HR management with an emphasis on  people, integrity and strong leadership-team alliances.  The session will cover:
•Knowing how to take not ask for a seat at the table 
•Discovering ways HR can better know the business
•Speaking the CEO’s language and developing  needed business acumen skills
•Aligning  HR activities with organizational strategy
•Becoming  true strategic business partners
•Providing fast-paced innovation to support and drive the enterprise
•Being adaptable and effectively dealing through  uncertainty
•Creating  added value and reducing costs 


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Christina McClung

Vice President, Human Resources
Capital One, US Card

The way organizations rank their employees’ potential is usually subjective and not based on observable actions/performance. Therefore, typical evaluations are not accurate depictions of the employees' true capabilities. This phenomenon along with the act that most employees leave their respective companies because of lack of development  may also suggest that managers do not have a good grasp  on the employees potential.  If they had, maybe they could keep they interested in their work through effective development.

During this session, we will explore innovative ways to assess potential in order to get a clearer view of what your future workforce might look like.  Through understanding the operational views of both performance and potential and their associated relationship, we may be able to devise a process that gives organizations greater insight to their employees potential.  Examples and models will be shared through the following deliver method; Dr. Tom Tonkin, Principal, Advisory Services for Cornerstone OnDemand will walk you through:
            • A brief overview of performance management
            • How organizations rank employee potential today
            • How to accurately identify, measure and manage employee potential
Speaker: Tom Tonkin, Ph.D.
Principal, Thought-Leadership and Advisory Services


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Dr. Tom Tonkin

Principal Consultant, Thought Leadership & Advisory Services
Cornerstone OnDemand

As companies globalize and operate across markets in multiple countries, more and more people are increasingly working with colleagues from different countries.  Developing cross-cultural competencies to communicate with workforces in different nations can be difficult but the companies who succeed at this will always outperform the competition. Yet differences in cultural communication and widely varying practices in cultural business practices can lead to miscommunication and impact your ability to coordinate talent strategy and roll out unified HR policies. In this session, HR leaders who operate in the US, Latin America, Europe and the Caribbean will discuss their successes and challenges in navigating HR in a cross-cultural, multi-national workforce.  Learn more about: 

•How poor cross-cultural competencies can negatively impact your workforce
•Understanding  how cultural business practices effect the productivity of different management styles
•Developing HR strategies that allow for cultural adaptations in multinational markets


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Dominic Boon

Vice President People
Liberty Latin America

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Luana Matos

HRVP, Head of Human Resources
Nextel Brazil

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Horace Porrás

Vice President, Human Resources
American Tower

6:20 pm - 6:25 pm Chairperson's Closing Remarks

6:30 pm - 7:00 pm Networking Reception