HRVP, Head of Human Resources
As companies globalize and operate across markets in multiple countries, more and more people are increasingly working with colleagues from different countries. Developing cross-cultural competencies to communicate with workforces in different nations can be difficult but the companies who succeed at this will always outperform the competition. Yet differences in cultural communication and widely varying practices in cultural business practices can lead to miscommunication and impact your ability to coordinate talent strategy and roll out unified HR policies. In this session, HR leaders who operate in the US, Latin America, Europe and the Caribbean will discuss their successes and challenges in navigating HR in a cross-cultural, multi-national workforce. Learn more about:
•How poor cross-cultural competencies can negatively impact your workforce
•Understanding how cultural business practices effect the productivity of different management styles
•Developing HR strategies that allow for cultural adaptations in multinational markets
Only two years ago, Nextel was in the middle of a turnaround, still facing financial constraints and setbacks. There was need of a deep organizational redesign and Luana Matos focused most of the HR efforts to make the company more lean, flexible and agile.
A more flat organizational structure was put in place, eliminating 30 percent of the management layers, aligned with a new cross-functional way of working. A progressive and exciting HR agenda was introduced to attract and retain talent in the digital age, being able to do much more with less. The cultural evolution, based on a straightforward methodology to measure performance and engagement, drastically improved employee satisfaction.
In this unique case study, learn more about:
•How a successful turnaround, supported by HR, can leave you with a more engaged workforce and a stronger company
•How to empower employees while still providing strong, focused leadership
•How communication, collaboration and recognition across the company enabled a winning culture to achieve business objectives and deliver the employee promise