November 17 - 19, 2019
Scottsdale Plaza, Paradise Valley, AZ

Total Rewards Exchange - Monday, November 18th, 2019

7:15 am - 8:00 am Networking Breakfast

8:00 am - 8:05 am Chairperson's Opening Remarks

Alex Chapple, Director of People at Thoughtexchange

Alex Chapple

Director of People
Thoughtexchange

8:05 am - 8:40 am Bank of America’s Life Event Services are Foundational to a Great Place to Work

Through a range of innovative, industry-leading and flexible programs and benefits, Bank of America’s approach to wellness extends beyond the physical health of its 205,000 employees around the world.  One offering is the unique Life Event Services team, an in-house Global HR team dedicated to supporting employees, retirees, and even family members who are impacted by significant life events. The presentation will tell the story, from humble beginnings as a small support team, to nine core teams providing personalized connections to resources and benefits by tapping internal and external experts in the moments that matter most.  Since the inception of the team, they have handled more than 100,000 cases and continue to evolve to the changing needs of Bank of America’s employees. Our presenters will also share the importance of self-care, recognition, and engagement for the team members who guide employees through these often-difficult situations, so they are able to bring their whole selves to work and contribute to sustainable growth of their business and the communities we serve.

In this discussion we will uncover:
•How to deliver personal interactions that are easy, seamless and most importantly ‘human’
•How to gather employee feedback and use data that is critical to meeting the ongoing needs of our employees
•Best practices to provide holistic end-to-end client support by focusing on all aspects of wellness

Lori Henkel, Senior Vice President, Charlotte Market Executive at Bank of America

Lori Henkel

Senior Vice President, Charlotte Market Executive
Bank of America

Kate Phillips, Senior Vice President, LES & GHR Business Continuity at Bank of America

Kate Phillips

Senior Vice President, LES & GHR Business Continuity
Bank of America

8:40 am - 9:00 am Pioneering Human Performance for All

Learn how an integrated and personalized approach to human performance has driven key outcomes and results for MVPs, Navy SEALs, and employees worldwide. NFL players have an average career length of 3.3 years, Navy SEALs serve for around 20 years, and employees will have a career that spans 40+ years. While the performance goals and needs of each of these populations is different, creating an integrated and personalized human performance plan is essential to helping all of these individuals succeed. Learn how EXOS upgrades lives in each of these populations utilizing the same four pillars of human performance tailored and personalized so that people are in the best position to take control of their health and performance on the field, in the office and throughout life.

In this discussion we will:
•Identify the integration of the four pillars of human performance is key to upgrading lives
•Learn how personalization unlocks helping people achieve their health and performance goals
•Understand that performance is for all. People want to perform at their best to fully experience the things that matter to them

Kristine Holbrook, Senior Vice President, Business & Account Development at EXOS

Kristine Holbrook

Senior Vice President, Business & Account Development
EXOS

9:00 am - 9:40 am HR’s Evolving Role: Moving Talent Functions to the Front of Board/ Executive Agendas

As the role of HR continues to move beyond a transactional approach, advancing Mergers & Acquisitions (M&A) readiness significantly impacts financial metrics and the influential power of HR within the organization. In order to elevate HR visibility and its impact on the organization, the development of strategic partnerships becomes more and more imperative to ensure board and Executive engagement. 

In this discussion we will uncover:
•How to develop strategic partnerships between HR, Operations, and Finance
•Understanding M&A as a “life event” for employees and the readiness of your internal workforce
•Showcasing how HR represents brand/culture/purpose and key to successful integrations

Anna Langford, Director, Compensation and Benefits at PharMercia

Anna Langford

Director, Compensation and Benefits
PharMercia

9:45 am - 10:00 am Recovery Break

Sponsors:
EXOS
Join EXOS to get an energy boost with a no-sweat exercise break, work out any aches and pains with self massage tools, and get a complimentary movement quality analysis utilizing their 3DMQ technology.


10:00 am - 10:30 am Business Meetings

10:30 am - 11:00 am Business Meetings

11:00 am - 11:30 am Business Meetings

As technology improves and the capabilities of our programs mature, program design must evolve as well. Do you know the goals
of your rewards program and have they shifted since you first adopted them? How is your workforce responding to recognition?
What process do you need to improve? During this panel discussion attendees will learn how to:

• Reinvent rewards and recognition for increased agility
• Manage intrinsic and extrinsic motivation
• Make better use of your total rewards data to build a strategy that is employee-centric and cost effective
• Utilize data to understand how engaged your company is with your recognition program
• Utilize technology to make your programs trackable and agile
Judd Weisgal, Senior Vice President of Sales at Madison Performance Group

Judd Weisgal

Senior Vice President of Sales
Madison Performance Group

Mick Fisher, Senior Vice President of Workforce Operations at Atrium Health

Mick Fisher

Senior Vice President of Workforce Operations
Atrium Health

Paul Henry, Vice President, Total Rewards at The Brink's Company

Paul Henry

Vice President, Total Rewards
The Brink's Company

Julie Ann Dubek, Vice President, Total Rewards and HR Shared Services at Banner Health

Julie Ann Dubek

Vice President, Total Rewards and HR Shared Services
Banner Health

12:20 pm - 1:20 pm Networking Lunch

1:20 pm - 2:10 pm Practitioner Roundtables To Be Held in Main General Session

Sponsors:
Thoughtexchange
Earlier in the Exchange, we collected your insights and challenges using Thoughtexchange.  We identified the highest rated topic areas. During this session, you’ll have the opportunity to choose a topic and participate in a small group discussion. You will work in groups to develop an action plan for improvement.


2:15 pm - 2:45 pm Business Meetings

2:45 pm - 3:15 pm Business Meetings

3:15 pm - 3:45 pm Business Meetings

3:45 pm - 4:00 pm Networking Break

Join EXOS to get an energy boost with a no-sweat exercise break, work out any aches and pains with self massage tools, and get a complimentary movement quality analysis utilizing their 3DMQ technology.

4:00 pm - 4:45 pm Practitioner Roundtables Hosted in Main General Session

Sponsors:
Thoughtexchange



4:45 pm - 4:50 pm Transition Time/Refresh

4:50 pm - 5:25 pm Closing Workshop: Driving a Culture of Wellbeing


Julie Ann Dubek, Vice President, Total Rewards and HR Shared Services at Banner Health

Julie Ann Dubek

Vice President, Total Rewards and HR Shared Services
Banner Health

5:25 pm - 5:35 pm Chairperson's Closing Remarks

Alex Chapple, Director of People at Thoughtexchange

Alex Chapple

Director of People
Thoughtexchange

5:35 pm - 6:05 pm Survey App Feedback & Join Main General Session