August 18 - 20, 2019
Westin Michigan Avenue, Chicago, IL
Rachel Horwitz, Global Learning and Development Director at Mars Incorporated
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Rachel Horwitz


Global Learning and Development Director
Mars Incorporated

Check out the incredible speaker line-up to see who will be joining Rachel.

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Day Three: Tuesday, August 20, 2019


12:25 PM Applying Design Thinking to Learning & Development in a Digitally Savvy Workforce

There's no such thing as “business as usual" in today's global economy. In an environment of almost constant change, disruption is the order of the day. For your business to thrive amidst the turmoil, your teams need to be fluent in a cutting-edge approach that integrates design tools with foundational business concepts, which enable flexibility and a capacity for continuous innovation. Your team can inspire and lead the market in a transformative environment that aligns values across the divergent stakeholders of your business. See how design involves critical thinking and discovery, demonstrating how design tools are core for:

  • Uncovering deep user insights
  • Understanding key industry trends that affect emerging user experience and behaviors
  • Doing the design concept work
  • Engineering commercial-ready solutions
  • Releasing a prototype to market