Day 3

11:00 am - 11:30 am EST Case Study: How to Measure the Impact of Your Video Game Training Program

Priscilla Villaseñor - Business Unit Leader USA, Gamelearn

Serious games or game-based learning have noticeable effects on training: they increase engagement, improve memorization of content and strengthen participants' self-confidence.

But how to measure the impact of this training, not only on the employees, but on the results of the company? By following this case study, you will be able to learn how to organize, set up and analyze a training plan based on game-based learning.

Key Benefits:

  • Discover the kirkpatrick model to measure training results and ROI
  • Get inspired by how a big corporation used video games to train their employees and drive business
  • Understand the benefits of game-based learning over more traditional training formats
  • Increase your employees’ engagement, improve retention of material by 9%, and see course applicability rates upwards of 98%.


Priscilla Villaseñor

Business Unit Leader USA

11:30 am - 12:00 pm EST 8 Ways to Elevate Your Diversity, Equity and Inclusion Initiatives with L&D

Jenn Newlin - Senior Manager of Learning and Development, Vinik Sports Group

The “Black Lives Matter” protests have placed an urgent need for better corporate diversity initiatives.  

As we reflect on the ways COVID-19 has put our healthcare and paid leave disparities in the workplace center stage, we must start to ask ourselves how much have we been investing in valuable Diversity, Equity and Inclusion (DEI) initiatives? As an organization, were these programs merely checking a box or were they truly making an impact for your employees and do your employees not only have a sense of “inclusion”, but also a sense of “belonging”?

Studies show that the investment toward DEI programs enhances creativity and innovation therefore improving financial performance, so why did so many organizations make DEI the first budget cut once our pandemic lockdown began? How can your organization go from occasional celebrations of prominent diverse figures to actually making the changes that impact employees in the areas of healthcare and other benefits? 

Key Takeaways

  • Outline 8 key concepts for your organization to begin an organic and empowering DEI program.
  • Learn how to create authentic momentum around DEI initiatives. 
  • Ensure that DEI programs fall on the organization at each individual level, not solely HR. 
  • Determine commitments to measure your organizational success for DEI. 

Jenn Newlin

Senior Manager of Learning and Development
Vinik Sports Group

The learning landscape is evolving with the workforce and world events. COVID-19 has forced drastic changes to how L&D teams deliver learning across the organization and at a time when workforce demographics are shifting. Digital natives with high expectations for how content is delivered are taking the place of Baby Boomers, meaning the learning ecosystem has to follow suit and evolve with the workforce.

Join learning we’ll examine what the keys to success are now, what drives successful L&D initiatives and what the priorities for every organization should be as they look toward the future.

Key takeaways include:

  • How to create a successful learning culture that drives results in the short term
  • Tools and tips for mapping out the organization’s learning ecosystem
  • Understand what priorities should be focused on for the future

Ken Hubbell

SVP Instructional Design Strategy & Innovation
Wells Fargo


Marco Madrazo

Director of Learning Experience Design
Holiday Inn Club Vacations


Marla Noble

Global Head, Learning & Development
Carrier Corporation