The Right Fight: How Great Leaders Use Healthy Conflict to Drive Performance, Innovation, and Value

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by Saj-nicole Joni and Damon Beyer
HarperBusiness

The Right Fight: How Great Leaders Use Healthy Conflict to Drive Performance, Innovation, and Value by Saj-nicole Joni and Damon Beyer makes "a convincing and counterintuitive argument that instigating dissent, if done selectively, can produce big results," says a review in Publishers Weekly.

Backed by real-world expertise and original research, these in-demand consultants reveal that, contrary to popular belief, happy employees aren’t necessarily the most driven employees; in fact, in a culture of harmony they often grow complacent and unproductive.

According to Joni and Beyer, great leaders meet this challenge head-on by instigating and overseeing right fights, company-wide tensions that, when channeled properly, can create breakthrough performance, meaningful innovation, and lasting value. The authors’ fundamental premise: A certain amount of struggle and stress energizes organizations and individuals and leads to optimal execution. In fact, all great leaders use alignment and conflict in balanced measure to drive exceptional results over time. Alignment is extremely important – but it’s only part of the story. Once people are aligned and share high trust, they are then in a position to fight for what really matters, in a noble and high-minded way.

The Right Fight identifies the Right Fight Principles, the issues worth fighting over, the strategies for fighting fairly—and the wrong fights to avoid at all costs. Joni and Beyer provide a practical guide to harnessing the power of Right Fights for results in every organization, industry, and functional area, particularly when uncertainty, diversity of view, risk, and breakthrough are needed.

As fascinating case studies ranging from Campbell Soup, GE, and Broadway’s The Lion King to Dove, Microsoft, and the Reagan administration demonstrate, this dynamic approach benefits people and organizations in three essential ways: lowering risks with an effective system of checks and balances, generating value by sparking real change, and growing better managers for the future. And now, Joni and Beyer give every leader, team, organization, and individual all of the practical advice and tools required to implement this forward-thinking battle plan—and ultimately, reap extraordinary rewards.

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