Tailored-Approach and Balancing Efficient Onboarding
Join Michaela Crawford, Instructional Design Lead at Domino's Pizza, as she explores how the company plans, creates and nurtures consistent learning experiences across 70 locations in the UK.
In today’s unprecedented environment, it is an ever-growing reality that organisations are tasked with identifying ways of digitally transforming their learning, and reviewing how an innovative learning culture and continuous learning means employees are more likely to stay engaged.
Onboarding plays a substantial role in helping employees learn the ins-and-outs of your product or service offering as an organisation and discover the real value you provide. Domino’s Pizza have adopted needs to individuals from standardised approaches and supported virtual onboarding with the spike in recruitment and intake during the COVID-19 pandemic.
This session will address:
- How our enterprise learning is managed through an LMS, allowing scalability, and reaching all audiences across our 70 franchises in the UK
- How onboarding, health and safety, product education, customer experience and relationship-building, all need to be planned, nurtured and consistent across the business
- How best practice training equips employees with the skills and knowledge necessary to deliver results
