Future of Work = Be Human Centric + Learning and Unlearning
Join Astrazeneca's Bonnie Cheuk, Senior Business and Digital Transformation Leader, as she explores how to design user-centric learning, challenging design principles and more.
Traditional L&D solutions assume that work is stable and predictable. Learning focusses on transferring best practices or adoption of standard operating procedures. Good training enables the workforce to get quality work done in the most efficiently way with minimal risks.
When change is constant, the world of work has changed. The workforce need to learn to “do the thing right” and also be able to explore, innovate, challenge status quo and flex in unfamiliar situations.
Empowering a workforce with learning agility that can continuously learn and unlearn in the flow of work becomes critical. How should training look like in this new world? Do L&D need to unlearn ourselves?
This session will explore:
- How to design user-centric learning solutions that put holistic human experience at the heart of learning/training?
- How to resolve the dilemma that L&D want the workforce to accept/follow what we teach them, and also expect them to challenge the status quo/best practices provided?
- How can L&D disrupt our own design principles, innovate new approaches to create a learning environment that enables employees to learn and re-learn?
