Transforming Millennials

How Parkland Health and Hospital System is Developing the 21st Century Employee

Paul Rumsey is the Chief Learning Officer for Parkland Health and Hospital System.  From his vantage point, millennials and other professionals feel frustrated with development opportunities; this feeling that development is focused on a few people and not them.  As a result, he says employees will go to companies they feel are ready to invest in them.


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Paul Rumsey is the Chief Learning Officer for Parkland Health and Hospital System.  From his vantage point, millennials and other professionals feel frustrated with development opportunities; this feeling that development is focused on a few people and not them.  As a result, he says employees will go to companies they feel are ready to invest in them.

“As companies are investing in these groups and others, workers will be more apt to bring their ideas, their energy each day,” Rumsey said.

So, how do HR professionals do that?

First, lead cross functional alignment discussions. 

“This will demonstrate a significant return on investment,” Rumsey said.

The next step, Rumsey said, is to integrate values and competencies into daily work routines.

Finally, expand strategic influence outside of your area.  Here, Rumsey says interactions with other departments in the form of cross-departmental projects are vital.

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