Four Key Principles for Evolving the Employee Experience

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Zendesk employee experience

There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a question that has surfaced as a result.

Everyone is trying to figure out what the employee experience looks like when working from home, back in the office, or a hybrid of the two. It is a significant shift in how we’ll work moving forward. Resilience and agility are definitely more important than ever.

For HR leaders, identifying and preparing for a shift in operations and strategic goals is mission critical. When HR leaders respond efficiently, they can have a major role in framing the employee experience at their companies and help their employees to thrive, not just survive.

This whitepaper address these challenges and provides the major guideposts that will help HR leaders actively evolve their companies' employee experience.

Key takeaways: 

  • Drive greater productivity through access to knowledge
  • Cultivate cross-functional collaboration
  • Communicate effectively through the right channels.
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