Managers and Employees: Exploring the Great Divide

Managers and employees giving each other high fives

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Employee engagement research is full of evidence highlighting the central role of the manager to employee satisfaction and retention. Unfortunately, while many employers and executive teams understand this concept in theory, it is far more difficult to modify and improve on a practical level.

Using nationwide research data, Ultimate Software has partnered with the Center for General Kinetics to study the importance of healthy employee-manager relationships. The paper explores the qualities that make for a great boss, highlights the importance of communication and trust, and sheds light on the disconnect that often occurs between manager and employee. In conjunction with astonishing survey results conclusions, these factors provide an explanation for our evolving workforce and offer guidance for navigating these changes.

Key Takeaways include:

  • Learning how to strengthen the relationship between employees and managers
  • An explanation for – and tips for navigating – the employee/manager disconnect
  • Actual research data based on responses from real managers and employees