Identifying and Executing Continuous Improvement Initiatives Without Service Interruptions

Continuous improvement techniques in the workplace involve making changes to the way that your company is working on a dynamic basis to ensure that you are always operating to the best needs of your clients. However, while doing this, it is also important to ensure that there are no interruptions to the service provided. According to Lynne McKee, speaking at the Calgary Software Quality Discussion Group, continuous improvement revolves around the philosophy that "further improvements are al...
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