Running Training Like a Business

Katherine Mehr

Today’s internal training organization faces unprecedented challenges and opportunities. Scarcer economic resources, a troubled economy and senior level managements demanding monetized results from training programs.

The key activities of running training like a business involve abandonment of the obsolete and the unproductive, aligning training with the new corporate agenda, making outsourcing decisions, improving individual and organizational productivity through both training and continuous learning via new technologies such as Web 2.0 and social media and determining what to measure and how to measure it.