Did I Create That?

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Picture this familiar situation: An exasperated, prominent senior executive in your organization is on the phone. One of your key staff people calls in sick. An email arrives that will take an hour to address. How did things get this way? Years back, I took a course based on the work of Robert Fritz, a musician and filmmaker turned accomplishment guru. In his book, "The Path Of Least Resistance: Learning to Become the Creative Force in Your Own Life," he discusses how to employ self-imposed...

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