Q&A: How Employee Engagement & Training Leads To Profits

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Shawn Siegel

In this interview, Debbie Fiorino, SVP Human Resources at World Travel Holdings, discusses employee engagement, staff training, new technologies, and why she loves her job. Human Resources IQ: World Travel Holdings has won awards for having an engaged workforce. Can you discuss the link between employee engagement and the bottom line? Debbie Fiorino: Yes in 2011 we won the Achievers 50 Most Engaged Workplaces Award. We recently won again for 2012 and in addition we were recognized as...
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