People Analytics and the Role of HR
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Data-driven insights have exploded in the last few years, but it has roots go back a long time ago. HR was not far behind in quantifying and measuring data according to Jac Fitz-Enz, a pioneer in the HR benchmarking. He talks about quantifying and measuring accurately the productivity of all major HR functional areas in his 1984 HR classic book “How to Measure Human Resources Management” (now into 3rd edition). The technological advancements, cloud-based HR systems, advanced analytics, AI, chatb...
