The Do's and Dont's of Expanding Your Shared Service Center

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The economic conditions over the past several years have put pressure on companies to control their costs-- and, more importantly, to reduce their operating costs. HR has been challenged to not only reduce its own operating cost but to ensure optimal service level to the business continues at a cost-efficient, strategic level. The most common way HR has reduced its operating costs is by reducing headcount. This has forced many companies to centralize many of the administrative HR processes that...

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