Excellence in Shared Services Best-Run Shared Services Run SAP

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Why are more than 65% of all shared services customers running a multifunctional approach with HR, finance, IT, procurement, and beyond? The shared services concept is well established, having evolved over many years. Existing shared services organizations (SSOs) are looking for more automation and better integration and want to expand their success by using a multifunctional approach. New shared services organizations want to become best-in-class right away.