Looking for Best Practices: We have a Group Manager who has 4 Team Managers who manage about 60 employees. Currently, we have 5 clerical staff (or administrative staff, secretaries). The question is, should they be in a clerical pool, each specializi



Looking for Best Practices: We have a Group Manager who has 4 Team Managers who manage about 60 employees. Currently, we have 5 clerical staff (or administrative staff, secretaries). The question is, should they be in a clerical pool, each specializing in a few areas and working for all 5 managers? Or, should they each be assigned to a Team Manager with the attached employees? I see pros and cons to each, so am looking for YOUR experience and ideas. Thanks.