The Comcast Rules on Demystifying Metrics
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The key to implementing HR metrics in a meaningful way is to demystify what they really are: Numbers that are trying to tell you something. Yasmine Ndassa, Director of HR Analytics at Comcast Cable, says to avoid metrics fear and overload, you should start with the business end goal in mind.
She also explains that the company's business development stakeholders need to come together with experts in HR metrics to make sure the insights are in the frame of the larger text of the business.
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