Best 6 Articles of January 2019

The best articles of January focused on people analytics, total quality management, and Generation Z among other topics. 

   1.  How to help HR improve its literacy in data and people analytics

Data-based decision making is a rising focus for the HR professional.  So much so, there is a lot of attention being placed on creating a culture that supports that type of decision making.  In their article, Patrick Coolen, Jaap Veldkamp, Ingrid Bienefelt and Martijn Vosz discuss a training exercise conducted at ABN AMRO to help HR professionals further their understanding of people analytics by improving their data literacy.  Click here for more.

  1. When your employee won’t sign

What should you do when an employee won’t sign certain documents you present?  What an employer likely should do in that situation, and what legal impact the refusal to sign may have, if any, depends on the document the employee refused to sign. HR Exchange Network contributor Devora Lindeman has some suggestions on how to handle situations such as the employee handbook and disciplinary memos.  Click here to read more.

  1. Total Quality Management in HR

A core definition of Total Quality Management, or TQM, is a management approach to long-term success through customer satisfaction.  All employees of a company or organization employing a TQM approach participate in improving processes, products, services, and the culture.  To read more on what components make up a successful total quality management strategy, click here.

  1. Rise of Gen Z:  What HR Should Know

The Rise of Generation Z has come.  This generation is earnest, hardworking and traditional but favors liberal views on race, gender, identity and more.  Socially and technologically empowered, companies who ignore this run the risk of being ignored.  Those who embrace it will gain the generation’s loyalty. To learn more, click here.

  1. Rise of Gen Z:  Redefining HR

By 2020, it’s estimated the workforce will be 50% Generation Z.  That means HR has to change its ways in order to accommodate these workers.  It has to happen sooner rather than later. To learn how HR is redefining itself ahead of a Generation Z workforce, click here.

To read the best articles of 2018, click here.