Maria Leggett, Director of Education, Talent and Change at MHI Trade Association, believes in empathetic leadership. She stresses that employee engagement is tied to relationship building. And she wants to educate people on how these soft skills impact your business and explain away some of the myths.
"Many people don't know what trust looks like," she says in the video. "Companies think trust is this very soft skill that can't be measured. It's not true."
Watch the video to learn more,...
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