Maria Leggett, Director of Education, Talent and Change at MHI Trade Association, believes in empathetic leadership. She stresses that employee engagement is tied to relationship building. And she wants to educate people on how these soft skills impact your business and explain away some of the myths.
"Many people don't know what trust looks like," she says in the video. "Companies think trust is this very soft skill that can't be measured. It's not true."
Watch the video to learn more, including how to choose employees who are the right fit.
Key Takeaways:
- Creating people managers to embrace conflict, empathy, and performance metrics
- Upskilling, reskilling and redeployment initiatives for business transformation using artificial intelligence (AI)
- Helping managers operate with empathy and coaching to upskill themselves and their team
- Creating a culture of trust
- Leveraging data to better understand the roles and skills you need for your organisation to build a future-fit workforce
- The impact on ROI
Tags:
Online Event
video
Maria Leggett
MHI
future of work
FoW
future
trust
empathy
leadership
communication
workplace culture
culture
managers
Management
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