Assessing the Steps Taken to Enhance Employee Empathy

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To be successful in today's hybrid environment, where managers have dramatically less visibility into their employees' day-to-day reality, empathy must be at the forefront. Managers who lead with empathy develop high levels of trust with their employees, create a culture of transparency and acceptance within their teams, and prioritise people over processes. They also contextualise performance and behaviour – proactively asking questions and seeking information to better understand the specifics of their direct reports' contexts.

Key Takeaways:

  • Ways to ensure happier employees in 2022
  • Initiatives aimed at listening to the voice of the employee
  • Development of leaders
  • Understanding the importance of EVP
  • Strategies to embrace the importance of empathy
  • The role of internal communication in developing employee advocacy
  • Assessing uncertainty pain points regarding the future of work and strategies to manage risk

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