OPENING KEYNOTE: The Key to Retention Is Engagement

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Invest your time in learning how one organization successfully reduced its turnover by 5% and its call center turnover by 15% during a year when most were experiencing double-digit turnover increases! Join us on this journey that resulted in increased retention by engaging employees using specific tangible techniques. From one Human Resources leader to another, let’s learn together how leading with empathy, understanding, and flexibility can positively impact the bottom line. Leave the se...

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