Virtual training in a people-driven industry

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Leah Williams

Virtual training is gaining momentum, but only after leadership buy-in.  That was the first challgenge facing Gretchen Stroud.  She’s the Vice President of Global Talent and Learning for Hilton Worldwide. When she first approached a member of leadership, she said the conversation went like this: STROUD:  “We need to move away from week-long instructor-led training programs in our hotels to a virtual learning journey that all of our general managers and sales leader...
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