Design Thinking: A Video interview with Kevin Finke

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“Design thinking can be used really for any kind of problem solving.”  That’s according to NCR Culture Transformation Catalyst Kevin Finke. From an HR perspective, Finke says it’s being used to create very meaningful and memorable experiences. “What it’s about is putting the people that have the problems; the users, the guests, the employees, the participants… whatever they are… at the center of the solutions you’re creating for them...
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