Employees are at the heart of every organization. After all, a highly motivated and engaged workforce drives business growth. Since the pandemic outbreak, companies have been forced to adapt to the changing needs of the hybrid workforce.
While a substantial percentage of employees continue to work-from-home, they seek immediate resolution (and 24/7 support) on HR, IT, and work-related queries. Long wait times and support limited to traditional business hours has led to decrease in employee productivity and satisfaction.
To recover from this, companies are re-writing their HR-employee rulebook by adopting AI automation. Traditional automation solutions, however, have challenges because they lack or have low degrees of personalization, are rigid, and are not seamlessly integrated to omni-channels.
In this video, Michael K, Global VP - Product Marketing at Kore.ai, shares how you can transform HR from hire to retire with ready-to-deploy, highly customizable, pre-trained workforce support built on conversational AI principles. Find out you can free up your HR staff from routine queries, so they can focus on important business priority tasks. Scale up operations without losing personalization.
Learn:
- What is Conversational AI and how it differs from plain ol' automations
- How Conversational AI can drive extraordinary employee experiences
- How HR organizations can leverage AI for the modern workforce
- How to maximize value from your AI investment
- Deploying AI in HR environments and focusing on higher value business tasks
