Hilton’s Gretchen Stroud talks virtual training

“Hilton is a company that’s on a great growth trajectory.  We have hotels in over 114 countries and are continuing to grow,” Gretchen Stroud said.  She the Vice President of Global Learning & Talent for Hilton Worldwide.

It’s for that reason they turned to virtual training as a piece of their overall learning and training strategy.

“We knew we needed a solution that would enable us to bring our global team members together in a learning environment that didn’t require them to leave their hotels and didn’t require them to travel, sometimes, for a couple of days to get to a location to complete the training,” Stroud said.

The virtual platform they chose gives their employees not only a chance to learn from one another but allows them to take advantage of language learning opportunities.

“For example, with the virtual-led instructor cohorts we can customize the cohorts to be just our Chinese general managers for example.  And then do some of the instruction in Chinese versus in English, which is what we did when our classes were weeklong sessions because we were pulling people from all over the world,” Stroud said.

For more on how Stroud and Hilton manage their strategy, what the video below.  It includes details on:

• Driving engagement using virtual tools
• Virtual Interactive Learning Talent Sources
• The Future of Corporate Learning

Click here to view Stroud's presentation entitled "Virtual training in a people-driven industry".