Transforming Online Learning & Building Operational Resilience

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Many businesses suddenly found that they needed to pivot their operations online, fast because of the pandemic. Learning and development programs were also no exception, with many employees needing remote access to training for many months. As we move into an era of hybrid working, when continued remote access for employees is the norm, there is an opportunity for learning and development to be re-thought more digitally than before.

In this interview session, discover how Catholic Health utilized the pandemic as an opportunity to reshape its learning and development programs around new digital capabilities, and going forward, are committed to creating a better balance of ambidexterity between conservative leadership practices and ambitious democratization of learning, creating greater business resilience along the way.

Key Takeaways:

  • Discover how to democratize learning by thinking about it from a bottom-up, rather than top-down, approach
  • How to foster fostering post-traumatic growth to create greater resilience within your organization and transform your system, team and create more opportunities for individuals to thrive
  • Learn how to utilize affinity networks within your organization intent on creating positive change and enable them to feed into your learning and development approach

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